The second-hand marketplace Shoppers Voice Displeasure Regarding Sizing Changes

Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.

The second-hand shopping app has updated its sizing categories for female and kids' apparel failing to inform all users about the change.

Online Platforms Response

Countless users and merchants are expressing on platforms saying Vinted listings now show a different size category compared to what was initially listed due to the recalibration.

The company said the updated approach better aligns with comparable marketplaces.

They have suggested members to check their listings and update the measurements by hand when needed, resulting in member annoyance.

Size Classification Changes

Before the change, the sizing featured one number and one letter, such as S/8 or M/10.

The updated approach includes a letter and a range like S/UK 8-10.

With some products, the sizing has been recategorised - like an L measurement was previously a 12 but now shows as UK 16-18.

Shopper Stories

One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".

"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.

Another user, based in Glasgow, stated items she posted on Vinted with size 14 labels were displaying on the service as larger sizing 20-22.

"Should someone sized 20-22 purchase these they're going to be very disappointed," she stated.

Required Changes

Charlotte Lunn, from Derby, explained she became annoyed by the change as she had to manually change the sizes on "every single listing".

"Personally, this is quite irritating, because of my ongoing medical condition and platform income has been essential after experiencing income reduction," she stated.

Marketplace Information

The service features exceeding 100 million shoppers, including 18 million in the UK.

It has become a favored option compared to resale services such as eBay and Depop.

This is not the initial instance that an unexpected update to the app has proved unpopular: earlier, the service retracted a modification concerning shipment methods following member complaints.