Significant Online Disruption Impacts Many Online Platforms and Mobile Apps

A large-scale online failure has disrupted many sites and apps globally, with users reporting issues accessing the internet following issues at the web hosting system.

The disrupted apps include Snapchat, the gaming platform Roblox, Signal, and the language learning app Duolingo, as well as a host of Amazon-operated platforms including its key e-commerce platform and the Ring doorbell company.

In the UK, Lloyds bank was impacted as well as its branches the bank Halifax and Bank of Scotland, and further notifications of issues accessing the HMRC online portal on Monday morning. Furthermore across the UK, many Ring device owners turned to networks to state their security devices were not working.

Just within Britain, notifications of issues on particular applications reached the thousands for each app.

Amazon reported that the problem started in the east coast of the US at Amazon Web Services, a section that provides essential web framework for many companies, who lease capacity on Amazon servers. AWS is the world’s largest cloud computing system.

Just after the start of the day (PDT) in the America (8am BST), officials reported “elevated problem frequencies and delays” for Amazon's platforms in a area on the Atlantic seaboard of the United States. The widespread consequence seemed to affect platforms worldwide, with the Downdetector site reporting issues with the same sites in multiple continents.

The monitoring service Thousand Eyes, a service that tracks online failures, also reported a surge in problems on that morning, with many of them found in the state of Virginia, the region of Amazon’s US-East-1 region where officials confirmed the outage started.